Privacy Policy

🔐 Privacy Policy

Last updated: January 2026

1. Introduction

Welcome to The Urban Dentist (“we,” “our,” “us”). We are committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR), EU Cookie Law (ePrivacy Directive), and applicable data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.theurbandentist.pk or use our dental services.

2. Data Controller

Business Name: The Urban Dentist
Website: www.theurbandentist.pk
Service Type: Dental Clinic & Dental Procedures
Location: Islamabad, Pakistan

For privacy-related questions, you may contact us via the contact details provided on our website.

3. Personal Data We Collect

We may collect the following information:

Name, phone number, email address
Appointment and inquiry details
Medical information voluntarily submitted via forms
IP address, browser type, device information
Cookies and usage data

We only collect data that is necessary, relevant, and lawful.

4. How We Use Your Data

Your data is used to:

Schedule and manage dental appointments
Respond to inquiries and patient requests
Provide dental services and follow-up care
Improve website performance and user experience
Comply with legal and regulatory obligations

We do not sell or rent your personal data.

5. Legal Basis for Processing (GDPR)

We process personal data based on:

Your consent
Performance of a contract or service
Legal obligations
Legitimate interests (website security, service improvement)

6. Cookies & Tracking Technologies

We use cookies and similar technologies to ensure the proper functioning of our website, analyze traffic, and improve user experience.

Types of cookies used include:

Essential cookies – necessary for core website functionality and security
Analytics cookies – used to understand how visitors interact with our website
Functional cookies – used to remember user preferences

Non-essential cookies are used only with your explicit consent through our cookie consent banner, in accordance with the GDPR and EU ePrivacy Directive. You may accept, reject, or customize cookie preferences at any time.

For more information, please review our Cookie Policy.

7. Data Sharing & Third Parties

We may share data with trusted third parties such as:

Website hosting providers
Analytics tools (e.g., Google Analytics)
Appointment management systems

All third parties are required to comply with GDPR standards.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Your Rights Under GDPR

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time
Request data portability

Requests can be made through our contact page.

You may also withdraw your cookie consent at any time through our cookie settings tool.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

11. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children without verified parental consent.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

13.Contact Us

If you have questions about this Privacy Policy or how we handle personal data, please contact us through the details provided on
www.theurbandentist.pk