At The Urban Dentist (accessible from https://theurbandentist.pk/), one of our main priorities is the privacy of our visitors and patients. This Privacy Policy document outlines the types of personal information that is received and collected by The Urban Dentist and how it is used.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
We collect information that you voluntarily provide to us when you interact with our website, book an appointment, or contact our clinic.
Personal Information: When you schedule a consultation, fill out a contact form, or subscribe to our updates, we may ask for personal information, including but not limited to:
- Full Name
- Email Address
- Phone Number
- Relevant medical or dental history provided voluntarily in booking notes
Non-Personal Information (Log Files & Cookies): Like many other websites, The Urban Dentist utilizes standard log files and cookies. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, and tracking users’ movement on the website to improve user experience.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and dental services.
- Process your appointment bookings and manage your patient profile.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with appointment reminders, and for marketing purposes (if opted in).
- Improve, personalize, and expand our website’s functionality based on user behavior.
- Send you emails regarding your treatment or our clinic’s services.
- Find and prevent fraud.
3. Patient Confidentiality and Security
As a dental practice, we take your medical and personal privacy incredibly seriously. We implement a variety of standard security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure.
4. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our trusted affiliates and advertisers.
We may use third-party service providers (such as web hosting, analytics, and appointment scheduling software) to help us operate our business and the Site. We may share your information with these third parties for those limited purposes, provided that those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
5. Third-Party Links
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
6. Your Rights
Depending on your location, you may have the right to access, correct, update, or request the deletion of your personal data. If you wish to exercise any of these rights regarding the data you have submitted through our website, please contact us using the information provided below.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this document. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or suggestions about our Privacy Policy, please contact us:
- Website: https://theurbandentist.pk/
- Email: contact@theurbandentist.pk
- Phone: 0334-5727050
- Address: Office # 3, First Floor, Pakland Medical Center, The Urban Dentist, Markaz, F 8 Markaz F-8, Islamabad, 44000
